Privacy Policy

1. Our Commitment to Privacy

Content Farm LLC ("we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect, use, and disclose. This Privacy Policy describes how we handle your personal information when you visit our website, www.contentfarm.ca (the "Website"), or use our content consultancy services (the "Services").

This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Consent

By engaging our Services or providing us with your personal information, you consent to the collection, use, and disclosure of that information as set out in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

3. Information We Collect

We collect information that is necessary to provide our Services to you. This may include:

• Information You Provide Directly: When you engage our Services, we collect personal and business information such as your name, company name, email address, phone number, billing and payment information, and details about your brand and content needs.
• Information from Content Creators: We collect information from potential Content Creators for vetting purposes, such as their name, contact information, portfolio, and areas of expertise.
• Information Collected Automatically: When you visit our Website, we may automatically collect technical information, such as your IP address, browser type, device information, and Browse behaviour through cookies and similar technologies.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services, including placing Content Creators with your business.
• To communicate with you about your projects, provide customer support, and respond to inquiries.
• To process payments and manage your account.
• To understand how you use our Website and to improve its functionality and user experience.
• To send you marketing communications that may be of interest to you, from which you can opt-out at any time.
• To comply with legal and regulatory obligations.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Content Creators: We share necessary project and brand details with the Content Creators placed with your business so they can produce relevant content.
• With Third-Party Service Providers: We may share information with third parties who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), web hosting, and data analytics. These providers are given only the information necessary to perform their functions and are contractually obligated to protect it.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, modification, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Privacy Rights

Under Canadian law, you have the right to:

• Access the personal information we hold about you.
• Request the correction of any inaccurate information.
• Withdraw your consent to our use of your information (subject to legal or contractual limitations).

To exercise any of these rights, please contact us using the information provided in Section 12.

8. Cookies and Tracking Technologies

Our Website uses "cookies" to help us improve your experience. A cookie is a small text file stored on your device. We use cookies for website functionality and analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

Content Farm LLC
[Your Address, Kelowna, BC, Canada]
Email: zoewukel@gmail.com